You receive a friendly and heart-warming reception on your admission for treatment to our clinic. Although admissions must be booked in advance, in most events we can assist with a new admission within a day of placing the booking.
Referrals are recognized from a healthcare professional, the client and a loved one. We will ensure that our team is ready to receive you once the booking is confirmed.
Upon arrival at the facility, you will be acquainted to the medical staff and toured around so that you can orient yourself with the facility's various corners. Upon arrival we will also give you a welcome pack which has a timetable for your therapy session and also explains everything that you need to be conversant with during your stay at our facility, the Sanctuary Lodge. If are not able to drive towards our facility on your own, please give us a call.
On the first 24 hours of your admission, we will prepare everything for your first meeting with your detox specialist.
What happens here is that a complete evaluation will be performed based on your medical and psychological medical care necessities. If needed, a complete detox procedure will be recommended. Then our medical health professionals will monitor and administer the detox under strict protocol.
It's important to note that you have to take with you any prescribed medications you have been taking, and also provide us any information regarding any recent surgery.
Your psychiatrist will then suggest and emphasise any aspect of your medical care programme which needs more focus. It is very crucial for us to address all your treatment needs during your admission; thus, we'll make sure that any aspect which has been stressed or suggested is included in your personalised treatment programme. Our clinical director, medical personnel and counsellors will then regularly review your treatment plan to make sure that you always get the top care.
Our hospitable employees will then assist you in settling in once your evaluation is done. Our personnel is always available to talk to and encourage you since we know how stressful and scary this experience can be for many patients.